Our Software Solutions:
The Novo Suite of support solutions has been helping companies worldwide optimize processes to save manpower and money.  Here are some ways we are able to help our customers run their business more efficiently.

1.   Buy only what you need - Our software is not only very robust and powerful, but the tools are built in individual modules so we are able to offer customizable solutions at a very affordable price.  And adding on later is a breeze; many customers start with one initial solution and add-on as their business needs change.

2.   Do more with less - Many businesses today are forced to cut staff, resulting in fewer people doing the same jobs.  Workflow and automation is a great way to fill in the gaps left behind when an employee leaves.

3.   We meet YOUR needs; not the other way around - we understand that some companies need to keep their data in-house.  Others prefer a hosted solution with a low entry point.  We offer our software in 3 different licensing/delivery formats: 1) Perpetual License (for In-House Use), 2) Annual Subscription License (for In-House Use) and 3) Hosted (Software as a Service).  Because we have all of these options available we can be very creative in getting you into a solution that is a good fit for you now, and will grow with you as your needs change.

Our Sales Consultants:
Our sales team stringently follows the Novo Mission & Vision to serve our customers.  You will always be treated with the utmost in respect and never hassled or manipulated.

1.   Your success is our number 1 goal - We will work with you to help determine your individual needs.  Most times we are a great fit for businesses of all sizes, but if together we identify we are not the best solution for you, we will tell you so you can make the best informed decision.  Our sales team has recommended solutions from other providers in these circumstances.

2.   We know you are busy - Most people tasked with researching software have other priorities in their workday.  We understand your time is valuable and will work within your time frame.  If you want an extended product tour we are delighted to do that, and if you only want to spend a few minutes in your research we will respect that too.  We are here to help you make your decision.

3.   We want to support you with the information you need to make a decision, whether it is a demo for you and your team, executive briefs, or free trials of our software, we will equip you with the information you need to make your short list.

Our Support Staff:
The point of sale is not the end for us it's the beginning!  Our focus is on customer service and creating long-term partnerships with our customers, well beyond the point of sale.

1.   You will speak to a person - we have both online and call in technical support, located in our home office in Virginia Beach, VA (GMT-5).  When you call you may be surprised to get a friendly person on the other end who genuinely wants to help you.  This is often commented on by our customers, but we think it is just good manners.

2.   We've been around - Novo Solutions was founded in 1999, which for our industry is a pretty long time.  Check out our competition and you'll see.

3.   We grow with you - our software has undergone many feature upgrades over the years.  This is due to changes in technology and the way we all do business.  We are customer driven and listen to our customers as they use our software day-in and day-out, and help us by offering great suggestions on feature enhancements, which helps us build a better app.

So we hope you will take The Novo Challenge and take the time to speak with us today.  We really are committed to your success!

 Rich Hunter