Knowledge Base Software

Knowledge Management The information age has changed the world of communication.   Just remember, it wasn’t that long ago that if you wanted to know something you had to pick up the telephone and call someone – hoping to reach them.  Now with the Internet you can communicate with friends, co-workers, and businesses – all from the convenience of your desktop, laptop, or mobile device. This new technology has created words we never had before; knowledge [...]

There has been an explosion in mobile applications for mobile devices over the past few years.  Spearheading this assault on the minds and pocketbooks of mobile users are a myriad of apps for managing most aspects of one’s personal life.   Personal apps run the gamut from those enabling the purchase of movie tickets, social networking, GPS navigation, managing multimedia, and much more. While this explosion has undoubtedly occurred on the personal side of mobile device [...]

Being situated on the East Coast of the US, we are no strangers to the effects of hurricanes and tropical storms.  As of today we are watching hurricane ‘Earl’, which is slated to bring us bad weather at the very least –and hopefully nothing worse.  But as cautioned, we take the time around here to be prepared for the worst….just in case. Nobody likes to have to think about disaster preparedness, but among other catastrophic [...]

It seems everyone was taken back by the upheaval that the volcano in Iceland has brought to the airline industry; stranded passengers, lost revenue, not to mention the chaos still to unfold when flights resume.  Of all of the scenarios that airlines have to plan for I am sure this is one that they never saw coming.  These events make us all take a look at our own businesses and how we track company knowledge? [...]

Transparency is back in the news, as the US government is moving towards a more transparent relationship with its citizens. Perhaps you are experiencing the shift towards transparency in your own business. If you are not yet, we believe it is coming your way - either through public demand or through regulation. So what can you do now to get prepared? Your Novo software has some great built in tools to improve transparency. The Novo Knowledge [...]

As regulations and accountability are on the increase, organizations everywhere are taking a closer look at how they manage their internal documentation. This is not only beneficial for internal efficiency, but also for accountability if disclosure is required or called upon. Best Practices Include: A central repository to hold important information High searchable functionality Ability for management to review any changes or revisions to documentation Ability to archive and review all previous versions of any [...]

  Happy Groundhog Day Eve! Well, is spring on the way, or do we need to bunker down for more winter?  We humans resort to the silliest ways to try and see into the future. Wouldn't it be nice to know if the ‘economic winter' has passed and spring is on its way?  It would help us with our hiring decisions, production, spending, and more.  After all, success is in taking ‘the right risks' at [...]