Project Description
AltaOne Federal Credit Union
AltaOne needed a system that would allow them to share information among their key management group comprising a network of external volunteers including individual volunteers as well as their Board of Directors.

AltaOne offers a full line of financial services, including savings, checking, IRA, term share accounts, direct deposit, youth accounts, Visa Cards, home equity lines of credit, real estate loans, signature loans, as well as boat, car, truck, off road vehicle, motorcycle and RV loans with an asset size of greater than $380 million and more than 37,000 members.
Using the knowledge base system, AltaOne has virtually eliminated the paper flowing by mail and have also eliminated much of the cost of USPS and overnight delivery. They are able to use the system during meetings to project documents on demand using an overhead projector and which can also be referred to by remote participants during the meeting. The system keeps everyone up to date and well informed. Meetings flow faster, are more productive and attendance is more consistent.
Everyone is impressed by how easy the system is to use and how fast documents can be accessed. After the first half hour training session the entire board was able to use the knowledge base. The Novo Solutions system was selected following a pilot trial of several systems. Its selection was based on ease of use, the high degree of functionality and its competitive price. Their overall satisfaction is exceedingly high.