Project Description
Cascade Valley Hospital & Clinics
The hospital’s IT Department is responsible for managing all of the computer and peripheral systems for the main hospital and clinics.
As systems needed repair, paper work orders were sent to the IT department for processing. A system was needed to organize, track and manage the trouble tickets for the IT department so that tickets could be quickly and properly routed for processing. The Cascade Valley Hospital & Clinics selected the Novo Help Desk Software as their issue management solution.