Project Description

City of Philadelphia Neighborhood Liason Program

All municipalities have to deal with problems such as sidewalk repairs, graffiti, or other disrepair issues.

Let’s Talk

It is challenging for city workers to always be aware of these troubles as they arise, and can be difficult for citizens to know just who to call to make a report.

The city of Philadelphia knew that if they could make it easier for the citizens to dialogue with them, they could empower citizens to help make their neighborhoods a better place for all. Thus began the idea for the “Neighborhood Liaison Program” as part of their
Philly 311 call service.

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