Novo Solutions. Work Simplified.

Track, share and report on information from anywhere, any time with our robust and easy-to-use Novo web and mobile solutions.

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Latest News & Resources

Case Study

ABNB Federal Credit Union

The IT department at ABNB needed a more powerful support solution than the popular help desk software they had in place. Moving beyond IT, the flexible Novo software is also being utilized in the company’s operations center and call center, consolidating processes and saving money.

White Paper

Bringing Help Desk Software out of IT and into the work place.

Asking yourself the question “what do I track” opens the door to the possibility of streamlining processes used for tracking ordinary (and not so ordinary) things.  Just think of the benefits of automating the business process for managing whatever it is you are required to keep track of.  Check out many of the ways you can use a help desk system across multiple departments

Executive Brief

Computing in the Novo Cloud

The ‘Cloud’ has rolled in and by all accounts is here to stay, but is it really the magic bullet formost businesses and is it right for you? And are all clouds the same? Here’s what you need toknow about computing in the Cloud, and what sets the Novo Cloud apart from the rest.

SaaS versus Cloud Solutions?

OUR SOLUTIONS

Optimize, automate and streamline your processes. Novo applications are flexible and highly customizable, creating powerful solutions for all types of organizations.

Customer Support
Solutions

Manage requests more efficiently and improve customer satisfaction with our cloud based ShareNet customer support software.

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IT Help Desk
Solutions

Maximize productivity and process tickets from anywhere with our cloud based ShareNet IT help desk software.

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Knowledge Base
Solutions

Store, retrieve and share information
securely with our Knowledge
Base software.

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Maintenance Software
Solutions

Automate maintenance and reduce operational costs with our cloud based ShareNet maintenance management software.

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Asset Management
Solutions

Utilize assets more efficiently and simplify maintenance and with our cloud based ShareNet asset management software.

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Municipal Management
Solutions

Automate asset management and deliver 24/7 citizen support with our cloud based ShareNet municipal software.

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What our Clients Say

The Novo…software has allowed us to have more control over the integrity of our data …This allows us to run more efficient reports for projects and client billing.
Valarie G., University of Pennsylvania
Being able to access it [Novo Software] through a web browser is crucial and makes it easier to look at when our employees are on the road or at a remote location.
Jason S., Plastipak
The reporting capabilities of the system provide the information I need as a manager to identify enterprise wide issues, monitor outstanding issues and track the activity of the IT team.
Mark C, Farm Bureau Bank

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We LOVE making our customers’ workplaces run more efficiently. Let us help you simplify your work!