■ NovoGov by Novo Solutions · Established 1999

ASSET MANAGEMENT SOFTWARE

Track and maintain any asset your departments own on one system, with the maintenance history, the costs, and the detail that justifies the next budget request.

Trusted by communities in 37 U.S. states, from Rockland, ME to Capitola, CA.

1999
Established

37
U.S. states served

130+
Communities served

14
Customer stories

Trusted by the people who keep things running
Putnam, CT Keith County, NE Rockland, ME Dover, MA West Point, VA Oxford, NC Edgewood, FL Whitehouse, OH Pequannock Township, NJ Stafford Township, NJ Perry Township, OH Violet Township, OH Walnut Township, OH City of Otsego, MN

■ Sound familiar

Why nobody can say what the town owns

You may not realize it as it’s happening, but using old, manual methods of tracking and maintaining your assets can be inefficient and waste money.

There is no one list of what you own

Every department keeps its own spreadsheet, so answering how many assets the town actually owns means asking four people and adding up their answers.

Maintenance happens when something stops

With nothing setting the schedule off meters, mileage or elapsed time, the work is reactive by default and the overtime is where the budget quietly goes.

The asset is somewhere on a plan set

Locations live on drawings rather than on a map, so finding a valve or a hydrant is a phone call and a drive rather than a tap.

The part is not where the sheet says

Parts inventory is counted by walking the shelf, so a job stops halfway while somebody works out whether the pump seal is actually in stock.

The budget ask goes in without evidence

Labor, inventory and maintenance costs are spread across three systems, so the ask goes to council with a number on it and nothing underneath it.

Replace or repair is a judgement call

With purchase information, maintenance schedules and depreciated value in three different places, the call on a vehicle gets made the day it fails.

NovoGov Asset Management Software

NovoGov asset management software increases efficiency by allowing you to organize your assets and related infrastructure, track their installation or maintenance dates and conditions, and schedule repair jobs, all from one convenient cloud-based system. Some governments call this public works asset management software or an infrastructure asset management system; the job is the same either way.

It is part of our Public Works Operations Management system, so the same records serve streets, water, fleet, parks and the rest of the departments listed below. Our municipal asset management software is built for the small to mid-sized municipality or county rather than for the large ones.

■ See it running

Hear it from a customer

Public Works Director Customer Interview with the City of Oxford, NC

■ The asset record

One record per asset, and it holds everything

Complete asset visibility, TCO, and ROI with a record of asset health, performance, work orders, inspections, failures, and related documentation. NovoGov keeps track of purchase information, asset maintenance schedules, depreciated value, and more so you can assess and maintain the lifespan and value of those assets. Powerful infrastructure asset management can be used from anywhere on any device.

  • Health, performance, failures and documents
  • Previous repairs, procedures and images
  • Purchase information and depreciated value
  • Geotagged, with your own asset icons
Municipal assets on an Esri ArcGIS map layer in NovoGov
A preventative maintenance schedule in NovoGov

■ Maintenance and work orders

Scheduled before it fails, closed from the field

Create unlimited, automatic meter, mileage, or time-based tasks that include procedures to set routines, balance workloads, and gain valuable insight. Digitally create, edit, search, map, and track work orders in real-time, gaining operational insight by technician, team, materials, and more. Paperless, streamlined communication and forget wasting time getting back to the office, simply edit, update, and close work orders in the field.

  • Meter, mileage or time-based tasks
  • Procedures attached to the routine
  • Real-time tracking by technician and team
  • Closed in the field, not back at the office

■ Cost and the budget case

The numbers that make the budget ask land

Make decisions on data, by exploring labor, inventory, and maintenance costs and increase negotiation power with the data to back up requests and concerns. Use information to spot performance trends, monitor labor hours, track productivity, materials, and set company benchmarks for budget meetings. The Novo Solutions asset management platform will provide the summary and details needed to justify budget decisions.

  • Labor, inventory and maintenance costs
  • Performance trends and labor hours
  • Benchmarks for budget meetings
  • Detail that justifies budget decisions
Reporting on asset maintenance costs in NovoGov

■ One system, nine departments

Track and maintain assets across multiple departments

Wide-ranging control across single or multiple locations, and the same records underneath all nine.

Facilities

Facility Management System →

Fleet

Public Works Fleet Management →

Parks & Recreation

Park Maintenance Software →

Signs

Sign Management System →

Solid Waste

Municipal Solid Waste Management →

Stormwater

Stormwater Software →

Street

Road Maintenance System →

Wastewater

Wastewater Maintenance Software →

Water

Water Management Software →

■ What switching looks like

Going live without losing the inventory

Crews keep working the whole time. Nothing gets turned off until the new system is running.

1. Scope it

We map the asset types you actually own and which department owns each one.

2. Configure it

Your customizable forms, fields, email templates, charts, and reports are set up around how you already work.

3. Train the team

An assigned implementer walks your office and field staff through the parts each of them will use.

4. Go live

Crews log work in the new system and the asset record becomes the system of record.

What our clients say

Gerry Vernon, Public Works Director

“The Public Works Department in the Town of Winter Park, CO needed a way to track calls for service from the public and log maintenance costs for its fleet. After much research, the system by Novo Solutions was selected. I have found the web-based interface very user-friendly, and the customer service provided by Rich Hunter has been exceptional. This solution is perfect to meet the department’s need to become more efficient and effective.”

Town of Winter Park, CO Logo

Town of Winter Park, CO

Tiffanie Salone, Public Works Office Coordinator

“NovoGov, on the ShareNet Platform, has been a great addition to our Public Works Department and is an integral part of our daily operations. Most of the Administrative staff and I use the NovoGov Requests application. I use the software to review and respond to external public requests, entering requests received via phone and from office visitors. The new request and editing functions are very user friendly and are highly beneficial in providing better customer service and response time.”

City of Miami Gardens, FL

City of Miami Gardens, FL

Thomas Wilbur, Highway Superintendent

“With NovoGov, it’s easy to collect and view the data in a way that actually makes sense. What used to take 45 minutes now takes less than 2—and it’s accurate, searchable, and right at our fingertips. The only thing limiting us now is time and imagination.”

Thomas Wilbur, Highway Superintendent, Keith County, Nebraska

Keith County NE Logo

Keith County, Nebraska

David Seugling, Public Works Director

“Switching to NovoGov has been a game changer for our department. It’s streamlined communication, eliminated paperwork, and made it easy for our field crews to update work orders in real time. The system is incredibly flexible and user-friendly — I’d make the switch to NovoGov again in a heartbeat.”

David Seugling  – Public Works Director

Pequannock Township NJ Logo

Pequannock Township, NJ

Todd Philbrook, Public Works Director

“NovoGov works REALLY well for us. It’s easy to enter data, easy to look up complaints, and flexible enough that it can be tailored to match exactly how we operate. The support has been phenomenal, and it’s saving us time across the board.”

Todd Philbrook, Public Works Director

Rockland ME Logo

Rockland, Maine

■ Taking it to the board

What this looks like in a council packet

Cataloged in three days

The Clerk/Treasurer in Almont, MI put it this way: “Within just three days, they successfully cataloged Fire Hydrants, Water Valves, and Curb Inlets into the system, complete with asset details including geo-location and a picture. This marked a significant improvement over their previous reliance on paper maps, which necessitated return trips to the office.”

Longer life, higher retained value

Properly maintained equipment has a longer life and higher retained value. If you can benefit from reducing downtime, increasing equipment life, and improving replace-or-repair decisions, that is the case this system is built to make.

Costs your financial plan can use

Reporting on asset costs is essential to your financial plan and enhances the decision-making process and the available resources that support your long-term goals.

Request a Demo

■ Built for government

What your procurement team will ask

A U.S. company since 1999

Novo Solutions was established in 1999 and is based in Virginia Beach, Virginia.

Secure by design

Secure, Microsoft Azure infrastructure with encrypted data transfer.

Works with your GIS

Integrates with Esri ArcGIS, so requests sit on the same map your other departments already use.

Set up around your workflow

Configured to how your departments already work. As Dover, MA put it: “We weren’t nickel-and-dimed for every form or module.”

■ Questions we get

Asset Management Software FAQ

What kinds of assets can we track?

Any asset your departments own. Place Barcode tags on vehicles, lift station pumps, HVAC units and more, and the nine departments listed above all work in the same records.

Yes. Automated reminders for maintenance, inspections, and warranty expiration come off the schedule you set, so the work is planned rather than triggered by a breakdown.

Yes. Geotag Assets to display on a map, define asset icons, access Map Layers, integrate with ESRI GIS, and add Assets and related Work Orders from the map.

Yes. Create assets, update assets, and add location information at the office or out in the field, from a smartphone or a tablet.

Yes. Create the forms you want, when you want them, without technical support. Choose from 60+ pre-defined fields, or create your own for ultimate usability, scalability, and flexibility.

No. There is a Mobile App with Barcode Scanning of Assets and Parts Inventory, and convenient bar code scanning on smartphones or tablets.

For several. One system can have multiple permissions for multiple departments, so each one works in the records that belong to it while the reporting still runs across all of them.

Pricing depends on which departments are involved. Ask for a quote using the form below and we will put together options for your size of community.

Works with the rest of NovoGov

Work Order Software

The work order side of the same records: parts, labor, and cost attached to every job.

See details →

County Asset Management

The same system sized for a county: highways, bridges, drainage and the fleet that maintains them.

See details →

Public Works Software

The wider Operations Management system this page sits inside, for every public works crew.

See details →

Infrastructure Asset Management

The buried and fixed infrastructure side: pipes, mains, structures and their condition.

See details →

■ Next step

Request a demo

A working session on your own asset list, not a slide deck. We will show you an asset on the map with its full history, a preventive maintenance task raising its own work order, and what the cost report looks like the week the budget is written.

  • Not ready for a demo? Choose Discovery Call in the form for a shorter conversation.
  • Just checking one thing? Choose Ask a Question.
  • Or read the Perry Township, OH story first.
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