■ Sound familiar
Why park maintenance runs on memory
Most parks departments are not short on effort. They are short on one system that holds the assets, the work orders, and the costs.
NovoGov Park Maintenance Software
NovoGov Park Maintenance Software is a cloud-based system that parks and recreation departments use to track, maintain, and report on park assets, from buildings, grounds, and trails to equipment, furniture, and plants, with work orders, scheduled maintenance, and costs by park in one place. Some governments call this parks maintenance software or park work order software; the job is the same either way.
Crews view and update park assets and work orders from a mobile device in the field, and every asset sits geotagged on a GIS map. As part of the NovoGov Operations Management System, it connects to the work order and asset management tools your other departments already use.
■ In their own words
A customer interview
Customer Interview: Park Maintenance Superintendent, City of Oxford, NC
■ GIS and asset tracking
Every park asset on one map
Geotag trees, important vegetation, shelters, benches, and more, and see them all on a map. Track any kind of asset, from maintenance vehicles to benches, with asset and work order forms you can customize. Installation dates and conditions live in one place, so you know which assets need repairs and which are good for the next few years.
■ Work orders
Work orders for your crews and your vendors
Park staff create, view, and update work orders on a desktop or mobile device. Outsourced jobs get work orders too, associated with the vendors you already use, and vendors are notified of new work orders automatically by email. Date and meter based schedules generate and assign the routine work on their own.
■ Costs and materials
Costs by park, down to the materials
Track and report on labor, equipment, and material costs, and report on costs by park. Park supplies are tracked against work orders, with a weekly material re-order report so the shed stays stocked. Seeing assets and scheduled maintenance together lets you predict spending months to a year ahead and plan the budget around it.
■ What switching looks like
Going live without missing a mowing cycle
The crews keep working the whole time. Nothing gets turned off until the new system is running.
What our clients say
Tina Cheek, Director of Parks and Recreation
“Our onboarding process with Novo went great here in Oxford. Several of our departments are using Novo Solutions, and so we’re able to have implementation meetings early on. We had a lot of conversations with the Novo team, got our questions answered quickly, and were given really good information on what the NovoGov product could do. And so far, everything is working exactly like we were told it would. Now we’re just really enjoying the system and know we can reach out to Novo with any questions, at any time.”
Steven Pilcher, Director of Public Service
“The NovoGov Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”
Andy Elder, Street Foreman
“Our Streets team really likes NovoGov, especially because of its mapping capabilities and that I can see all the work orders on my phone while I’m out in the field. Now if a request comes in, I can take snapshots of the work to be done, work in progress, and finalized work, which all help to show proof of the process. The ability to easily document work, locate assets, and manage preventative maintenance of assets on one system is everything to our department. The NovoGov application has saved us a lot of time. Now we have access to documentation in real time vs. lost on a massive worksheet on the office computer.”
Travis Sirrine, Highway Superintendent
“The Board of Selectmen was blown away the first time I showed them what we could now report on. They had no idea how many tasks we handled. Now they have data—charts, work orders, asset histories. It changed the conversation.”
Travis Sirrine, Highway Superintendent
David Seugling, Public Works Director
“Switching to NovoGov has been a game changer for our department. It’s streamlined communication, eliminated paperwork, and made it easy for our field crews to update work orders in real time. The system is incredibly flexible and user-friendly — I’d make the switch to NovoGov again in a heartbeat.”
David Seugling – Public Works Director
Todd Philbrook, Public Works Director
“NovoGov works REALLY well for us. It’s easy to enter data, easy to look up complaints, and flexible enough that it can be tailored to match exactly how we operate. The support has been phenomenal, and it’s saving us time across the board.”
Todd Philbrook, Public Works Director
■ Taking it to the board
What this looks like in a council packet
■ Built for government
What your procurement team will ask
■ Questions we get
Park Maintenance Software FAQ
■ Next step
Request a demo
A working session on your own parks, not a slide deck. We will show you how an asset is tracked on the map, how a work order reaches a crew or a vendor, and what the cost report looks like at the end of the quarter.