Government Software Solutions

Track, share and report on municipal assets, work orders and citizen requests with the Novo ShareNet web and mobile Cloud Platform.

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Increase visibility of work performed, deliver 24/7 citizen support and
keep the public informed with our government software solutions.

How Can I Automate and Better Manage Requests & Work Orders?

Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.

  • Manage any request from anywhere
  • Time saving built-in work flows
  • Alerts to trigger action
  • Automated email notifications when requests are added or updated

With our versatile government software, requests can be managed from anywhere, any time.  Built-in work flows automatically route requests based on category, or other criteria, saving time and reducing correspondence.

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Citizen Request Management

What can help me keep track of all of my assets?

Track, share and report on any asset, always know their value, condition and location, while maintaining and utilizing them more effectively with Novo ShareNet web and mobile government software solutions.

  • Better Organization & Control and improved visibility by reporting on any asset, anywhere, any time
  • Adaptable and scalable with customizable forms, fields, email templates, charts, reports and more
  • Improve asset utilization by knowing exactly which assets you have, where they are located and the status
  • Keep track of purchase information, asset maintenance schedules, their depreciated value, and more, so you can assess and maintain the lifespan and value of those assets.

Our asset management government software allows you to easily modify forms, record lists, fields and email templates, attach documents or photos to your records, and tailor the system to keep track of all of your equipment.

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Is There a Better Way to Communicate with the Public?

Keep citizens up to date with a custom portal page that gives them instant access to their service requests. It also allows them to easily submit and review requests online.

  • Increased visibility with the public facing portal
  • 24/7 web and mobile access
  • Simple to use citizen relationship management software
  • Fully searchable knowledge base

Our government software solutions gives citizens around-the-clock access to the information they need, including a fully searchable knowledge base and communication portal.

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Latest News & Resources

Case Study

City of Philadelphia Neighborhood Liason Program

Who knows better than the citizens living in a neighborhood what the real day-to-day problems are? From minor everyday issues to larger community incidents the City of Philadelphia knew that engaging its citizens to join in the dialogue of reporting concerns would bring improvement to each neighborhood’s quality of life.

City Administration Reports

City Administrator & Council Reports & Dashboards

City, Township and Village Administrators & Council Members need visibility into the work being performed, how departments are performing and be able to plan and budget more effectively.  This brief video shows some reports and dashboards that help them do this.

Executive Brief

Computing in the Novo Cloud

The ‘Cloud’ has rolled in and by all accounts is here to stay, but is it really the magic bullet formost businesses and is it right for you? And are all clouds the same? Here’s what you need toknow about computing in the Cloud, and what sets the Novo Cloud apart from the rest.

SaaS versus Cloud Solutions?