■ NovoGov by Novo Solutions · Established 1999
WASTEWATER MAINTENANCE SOFTWARE
See your gravity and pressurized mains, manholes, lift stations, and pumps on a city map, with work orders and scheduled maintenance attached to every one of them.
Trusted by communities in 37 U.S. states, from Rockland, ME to Capitola, CA.
■ Sound familiar
Why sewer maintenance turns into emergency work
Most utility crews are not short on effort. They are short on one place that holds the asset, its condition, and the work performed on it.
NovoGov Wastewater Maintenance Software
NovoGov Wastewater Maintenance Software is a cloud-based system that municipalities use to track sewage collection and treatment assets, including gravity and pressurized mains, manholes, lift stations, and pumps, tie work orders and scheduled maintenance to each one, and see the whole system and its condition on a map. Some governments call this wastewater management software or wastewater asset management software; the job is the same either way.
Crews create and update work orders in the field or at the plant, and each job leaves a maintenance history and a cost behind on the asset it was performed on. It runs on the same work order software and asset management software the rest of Public Works and Utilities already use.
■ See it running
Watch the demo
This demo video demonstrates how to manage wastewater assets and related maintenance.
■ Assets and mapping
The whole collection system on one map
Track collection and treatment plant assets of any kind: lift stations, pumps, gravity and pressurized mains, manholes. Geotag them on a map, integrate with Esri ArcGIS or let NovoGov hold the geographic data for you, and add assets and their related work orders straight from the map. Each asset carries its condition, so you can see in a few moments whether a pump needs maintenance or a pipe should be inspected.
■ Work orders and SCADA
An alarm that opens its own work order
Configure SCADA system alerts to create work orders automatically, so the alarm and the response end up as the same record instead of two. Crews create and update work orders in the field or at the plant from a smartphone or tablet, view the maintenance history on the asset in front of them, contact suppliers from the same screen, and track the cost while the job is happening.
■ Trends, costs, and CIP
What the collection system is telling you
Use the information you are already collecting to spot maintenance trends, report on maintenance costs, and forecast CIP budgets from asset data rather than from memory. Being able to check the operations of all your infrastructure at a glance is what lets you prepare for the future instead of waiting for the next expensive emergency replacement.
■ What switching looks like
Going live without losing a maintenance record
The plant keeps running the whole time. Nothing gets turned off until the new system is running.
What our clients say
Walt Feurer, Director of Public Works
“NovoGov isn’t limited to just one aspect of our operations; it has become a versatile tool that we rely on for a range of functions. We’ve successfully employed it for managing customer complaints, documenting insurance claims, and tracking bulk water usage. NovoGov’s ability to centralize and organize data has made these processes smoother and more efficient.”
Steven Pilcher, Director of Public Service
“The NovoGov Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”
Gerry Vernon, Public Works Director
“The Public Works Department in the Town of Winter Park, CO needed a way to track calls for service from the public and log maintenance costs for its fleet. After much research, the system by Novo Solutions was selected. I have found the web-based interface very user-friendly, and the customer service provided by Rich Hunter has been exceptional. This solution is perfect to meet the department’s need to become more efficient and effective.”
Andy Elder, Street Foreman
“Our Streets team really likes NovoGov, especially because of its mapping capabilities and that I can see all the work orders on my phone while I’m out in the field. Now if a request comes in, I can take snapshots of the work to be done, work in progress, and finalized work, which all help to show proof of the process. The ability to easily document work, locate assets, and manage preventative maintenance of assets on one system is everything to our department. The NovoGov application has saved us a lot of time. Now we have access to documentation in real time vs. lost on a massive worksheet on the office computer.”
Thomas Wilbur, Highway Superintendent
“With NovoGov, it’s easy to collect and view the data in a way that actually makes sense. What used to take 45 minutes now takes less than 2—and it’s accurate, searchable, and right at our fingertips. The only thing limiting us now is time and imagination.”
Thomas Wilbur, Highway Superintendent, Keith County, Nebraska
■ Taking it to the board
What this looks like in a council packet
■ Built for government
What your procurement team will ask
■ Questions we get
Wastewater Maintenance Software FAQ
■ Next step
Request a demo
A working session on your own collection system, not a slide deck. We will show you how an asset gets onto the map, how a SCADA alert becomes a work order, and what the CIP forecast looks like at the end of the year.