How Can I Automate and Better Manage Requests with a Citizen Relationship Management system?
Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.
- Manage any request from any device, anywhere
- Time saving built-in work flows including alerts or emails to trigger actions
- Share data with personnel from public works and other municipal departments
- Automated email notifications when requests are added or updated
With our versatile citizen request management software, requests can be managed from anywhere, any time. Built-in work flows automatically route requests based on category, or other criteria, saving time and reducing correspondence. From taking care of maintenance requests to keeping citizens happy, Novo Solutions has the software to fit your needs.