■ NovoGov by Novo Solutions · Established 1999

FACILITIES MAINTENANCE SOFTWARE

Track buildings and equipment, report costs by building, and forecast CIP, with scheduled maintenance that creates its own work orders.

Trusted by communities in 37 U.S. states, from Rockland, ME to Capitola, CA.

1999
Established

37
U.S. states served

130+
Communities served

■ Sound familiar

Why facility maintenance falls behind

Most facility teams are not short on effort. They are short on one system that holds the buildings, the equipment, and the costs.

Maintenance happens when something breaks

Necessary maintenance goes unscheduled until a failure schedules it for you, and infrastructure always breaks down eventually.

Work requests arrive as calls and emails

Employees report problems by call, by email, and in the hallway, and the facilities team spends the morning re-typing them.

Assets move buildings and vanish from the books

Equipment moves from place to place across the government, and nobody can say where it went or when it needs replacing.

Nobody knows what a building costs to run

Utility bills arrive as one number for everything, so no one can put an energy cost on a single building when the budget asks.

The contractor list lives in one person’s phone

Outsourced repairs depend on whoever remembers which contractor did the roof last time, and scheduling starts from scratch every job.

Parts run out in the middle of a repair

Stocked parts leave the shelf without being tracked, and the re-order happens after a technician reaches for an empty bin.

NovoGov Facilities Maintenance Software

NovoGov Facilities Maintenance Software is a cloud-based system that local government facility managers use to track buildings and equipment, schedule maintenance that creates its own work orders, log utility meters, and report costs by department or by building, from one online dashboard. Some governments call this facility management software or municipal facilities software; the job is the same either way.

Employees submit work requests from a desktop or phone instead of calling, and crews view and update assets and work orders from a smartphone or tablet in the field. It connects to the work order and asset management tools your other departments already use.

■ See it running

Watch the demo

(Demo video for Facility Maintenance with NovoGov, On the ShareNet Platform)

■ Asset tracking

Buildings, HVAC, and equipment in one list

Track any kind of asset: buildings, HVAC units, and the equipment inside them, with asset and work order forms you can customize. Barcode tags placed on equipment or door frames mean a technician scans an asset and has its full maintenance history on screen before the panel is open.

  • Buildings, HVAC, any asset
  • Custom asset and work order forms
  • Barcode tags on door frames
  • Maintenance history on a scan
List of facility assets in the NovoGov facilities maintenance software
Scheduled preventative maintenance for facility assets in NovoGov

■ Maintenance and requests

Maintenance and requests that route themselves

Define scheduled maintenance at any time interval and NovoGov generates and assigns the work orders on its own. Employees submit work requests from a desktop or phone, which cuts the calls and emails the facilities team has to field. For outsourced work, preferred contractors and their information stay on file, so jobs get scheduled faster, and crews update everything from a smartphone or tablet with suppliers a tap away.

  • Any-interval scheduled maintenance
  • Employee work request portal
  • Preferred contractor records
  • Mobile updates and suppliers

■ Meters, parts, and costs

What each building costs to run

Log utility meter readings and let reports and dashboards calculate energy costs per building. Stocked and non-stocked parts are tracked against work orders, with a weekly re-order report so the storeroom stays ahead of the next repair. Labor, equipment, and parts costs roll up by department or by building, which is how maintenance budgets get allocated on evidence instead of memory.

  • Utility meter logging
  • Energy costs per building
  • Weekly parts re-order report
  • Costs by department or building
Facilities maintenance cost tracking dashboard in NovoGov

■ What switching looks like

Going live without a maintenance gap

The buildings keep running the whole time. Nothing gets turned off until the new system is running.

1. Scope it

We map the buildings, assets, and work types you actually maintain and which team owns each one.

2. Configure it

Your asset and work order forms, maintenance schedules, and parts lists are set up around how you already work.

3. Train the team

An assigned implementer walks your office and field staff through the parts each of them will use.

4. Go live

Crews log work in the new system and the maintenance history becomes the system of record.

What our clients say

■ Taking it to the board

What this looks like in a council packet

■ Built for government

What your procurement team will ask

A U.S. company since 1999

Novo Solutions was established in 1999 and is based in Virginia Beach, Virginia.

Secure by design

Secure, Microsoft Azure infrastructure with encrypted data transfer.

Works with your GIS

Integrates with Esri ArcGIS, so requests sit on the same map your other departments already use.

Set up around your workflow

Configured to how your departments already work. As Dover, MA put it: “We weren’t nickel-and-dimed for every form or module.”

■ Questions we get

Facilities Maintenance Software FAQ

Any kind of asset: buildings, HVAC units, and equipment, with asset and work order forms you can customize. Barcode tags placed on equipment or door frames let staff scan an asset and view its maintenance history on the spot.

Define scheduled maintenance at any time interval and NovoGov automatically generates and assigns the work orders when service comes due, so maintenance stops depending on somebody remembering.

Yes. An employee portal lets staff submit work requests from a desktop or phone, which reduces the calls and emails the facilities team has to field.

Yes. Utility meter readings are logged in the system, and reports and dashboards calculate energy costs per building.

Yes. Stocked and non-stocked parts are tracked and associated to work orders, with a weekly re-order report to keep inventory ahead of demand. Suppliers can be contacted from a mobile device, and preferred contractors and their information stay on file so outsourced jobs get scheduled faster.

Labor, equipment, and parts costs can be tracked and reported by department or by building, alongside the energy costs from utility meter logging, so you can see what each building costs to run and allocate maintenance budgets accordingly.

Pricing depends on which departments are involved. Ask for a quote using the form below and we will put together options for your size of community.

■ Next step

Request a demo

A working session on your own buildings, not a slide deck. We will show you how an asset is tracked, how an employee work request becomes a work order, and what the cost report by building looks like at the end of the quarter.

  • Not ready for a demo? Choose Discovery Call in the form for a shorter conversation.
  • Just checking one thing? Choose Ask a Question.
  • Or read the Stafford Township, NJ story first.
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