■ NovoGov by Novo Solutions · Established 1999

WATER MANAGEMENT SOFTWARE

See every valve, pump, pipe and hydrant in your distribution system at a glance, with its condition, its maintenance history, and the work order that comes next.

Trusted by communities in 37 U.S. states, from Rockland, ME to Capitola, CA.

1999
Established

37
U.S. states served

130+
Communities served

■ Sound familiar

Why the water system is hard to stay ahead of

You’re dealing with physical properties such as pipes, pumps, and tanks, many of which are aging and need maintenance scheduled out so they receive attention on time. And any water asset deterioration that interrupts drinking water will not be well met among your municipality’s residents.

Finding a buried asset means guessing

The location of a valve or a meter lives on a plan set and in one crew leader’s memory, so the job starts with fumbling around in the snow to find a water meter.

Every department counts the assets differently

The treatment plant keeps one list, distribution keeps another, and the two of them have never agreed on how many valves the town owns.

Nothing says which asset is worst first

With no condition rating on the record you cannot assess how critically certain assets need maintenance and which can wait, so the oldest main gets replaced the week it fails.

The SCADA alarm stays inside SCADA

The alarm fires, somebody sees it, and whether a work order ever gets written depends on who happened to be at the desk that afternoon.

Nobody knows what the last repair cost

Maintenance history and costs sit on paper in a filing cabinet, so the third repair on the same pump looks exactly like the first one.

The capital plan is built on a feeling

Forecasting next year’s replacements means arguing from memory, because there is no maintenance trend or cost history to argue from.

NovoGov Water Management Software

NovoGov water management software is a system municipalities use to inventory the pipes, pumps, valves and hydrants a water utility runs on, create and update the work orders that keep them running, and report on what that upkeep is costing. Some governments call this water utility software or water system management software; the job is the same either way.

It is part of our Public Works Operations Management system, so the water utility works in the same records as the streets its mains run under and the crews it shares them with. From letting you see all your water distribution system’s assets at a glance to accessing those assets’ conditions, it is one system rather than a shelf of them.

■ See it running

Watch the demo

This overview demo video shows our water management system software. It includes scheduling water related work orders on a calendar, viewing the water management system on a map with the ability to create work orders from the map.

■ Assets and the map

Every valve, pump and hydrant, findable

Any kind of asset: valves, pumps, pipes, and everything else from the plant out to the far end of the system. Geotag Assets on a map, integrate with ESRI GIS, add Assets and related Work Orders from the map. Intuitive and smooth Asset and Work Order forms make it easy to migrate from paper or outdated software.

  • Treatment plant and distribution assets
  • Geotagged, and integrated with Esri GIS
  • Work orders raised from the map
  • Built to migrate off paper
Water mains, hydrants and valves on an Esri GIS map in NovoGov
A SCADA alert creating a water work order automatically in NovoGov

■ Work orders

The job gets raised where the problem is

Create & update Work Orders in the field or plant, view maintenance history and track costs. View & update Assets and Work Orders in the field on a Smartphone or Tablet. And when the system notices the problem first, NovoGov can automatically create Work Orders from SCADA System alerts via SMS, Email or API.

  • Raised in the field or in the plant
  • Maintenance history and costs on the record
  • Smartphone or tablet in the field
  • Created automatically from SCADA alerts

■ Condition and cost

What to replace first, and what it will cost

You can also input asset quality ratings and other information from your condition assessment of the infrastructure. Doing this will help you answer a whole range of questions, such as: who or what does this asset serve? How much more useful life does it have? What is its value? What would it cost to repair or replace? Use information to spot maintenance trends, report on maintenance costs, forecast CIP budgets.

  • Asset quality ratings from your assessment
  • Remaining useful life and value
  • Maintenance trends and costs
  • CIP budget forecasting
A water utilities maintenance report broken down by category in NovoGov

■ What switching looks like

Going live without losing the map

The plant keeps running the whole time. Nothing gets turned off until the new system is running.

1. Scope it

We map the asset types you actually maintain and who owns each part of the system.

2. Configure it

Your asset types, work order forms, condition ratings, and SCADA alert rules are set up around how you already work.

3. Train the team

An assigned implementer walks your office and field staff through the parts each of them will use.

4. Go live

Crews raise work orders in the new system and the asset record becomes the system of record.

What our clients say

■ Taking it to the board

What this looks like in a council packet

■ Built for government

What your procurement team will ask

A U.S. company since 1999

Novo Solutions was established in 1999 and is based in Virginia Beach, Virginia.

Secure by design

Secure, Microsoft Azure infrastructure with encrypted data transfer.

Works with your GIS

Integrates with Esri ArcGIS, so requests sit on the same map your other departments already use.

Set up around your workflow

Configured to how your departments already work. As Dover, MA put it: “We weren’t nickel-and-dimed for every form or module.”

■ Questions we get

Water Management Software FAQ

It gives a water utility one place to Track Treatment Plant and Water Distribution Assets, along with every inspection, repair and replacement performed against them.

Water pipes, pumps, wells, fire hydrants, and water-treatment facilities, and any kind of asset beyond those: valves, tanks, meters and the rest of the distribution system.

Yes. Our platform uses a geographic information system, or GIS, to help you capture those locations and make it easy for everyone on your team to find the assets in the future, and it integrates with ESRI GIS so the layers stay aligned.

Yes. A SCADA alarm can raise the work order itself, via SMS, Email or API, so it becomes an assigned job instead of a message somebody has to happen to notice.

Yes, on a Smartphone or Tablet, in the field or in the plant, so nobody has to drive back to a desk to write the job up.

By recording a quality rating against each asset. Once the condition assessment of the infrastructure is on the record, remaining useful life and replacement cost have somewhere to be answered from.

Yes. It is multi-department asset and work order management, not just Water Utilities, so streets, stormwater, fleet and facilities work in the same records.

Pricing depends on which departments are involved. Ask for a quote using the form below and we will put together options for your size of community.

■ Next step

Request a demo

A working session on your own distribution system, not a slide deck. We will show you a hydrant on the map with its maintenance history, a SCADA alert turning itself into an assigned work order, and what the maintenance cost report looks like when the budget is being written.

  • Not ready for a demo? Choose Discovery Call in the form for a shorter conversation.
  • Just checking one thing? Choose Ask a Question.
  • Or read the West Point, VA story first.
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