Municipal Software

Track, share and report on municipal assets and manage citizen requests & work orders with Municipal Operations Management.

Learn More


ShareNet Municipal Software Benefits

Increase visibility of work performed, deliver 24/7 citizen support and
keep the public informed with our powerful municipal software.

Is There a Better Way to Communicate with the Public?

Keep citizens up to date with a custom portal page that gives them instant access to city news, events, and more. It also allows them to easily submit and review requests online.

  • Increased visibility with the public facing portal
  • 24/7 web and mobile access
  • Simple to use citizen relationship management software
  • Fully searchable knowledge base for staff and citizens
  • Manage routine correspondence (welcome letter, planned work, code enforcement) with responsive automatic workflows

Novo Solutions municipal software gives citizens and staff around-the-clock access to the information they need, including a fully searchable knowledge base and communication portal.

Review Features
Municipal Software Public Works Software

How Can I Automate and Better Manage Requests?

Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.

  • Manage any request from any device, anywhere
  • Time saving built-in work flows including alerts or emails to trigger actions
  • Share data with personnel from public works and other municpal departments
  • Automated email notifications when requests are added or updated

With our versatile municipal software, requests can be managed from anywhere, any time. Built-in work flows automatically route requests based on category, or other criteria, saving time and reducing correspondence.  From taking care of maintenance requests to keeping citizens happy, Novo Solutions has the software to fit your needs.

Review Features
Muncipal Software & Public Works Software

Is There a More Effective Way to Organize and Control Assets?

Create, access and update assets and work orders with our turn-key, cloud based asset management software.

  • Convenient bar code scanning on smart phone or tablet
  • Improved visibility by reporting on any asset, anywhere, any time
  • Customizable forms, fields, record lists, email templates, and more
  • Easy data migration from spreadsheets and other files

Local governments maintain capital-intensive assets, to reduce costs, it’s crucial to focus on asset maintenance and repairs, as well as tracking with regular assessments.  Our adaptable municipal software will simplify how you organize, utilize and maintain assets, and manage work orders.

Review Features
Municipal Software & Public Works Software

How Can I Improve Work Order Turnaround Times?

Make repairs faster by tagging assets and work orders with their exact location and seeing them on a map.

  • Convenient asset mapping and geo-tagged work orders with specific, pin-pointed location information
  • Simplified equipment troubleshooting and expedited work orders because equipment and parts needed are listed on maintenance work orders
  • Automated work order updates to stay informed of status, frequency, and resolutions
  • Improved productivity and streamlined operations across municipal departments

Municipal software with advanced geo location capabilities helps you manage, maintain and deploy your assets more effectively.  It tracks spending and provides informative reports to keep costs down and work running smoothly.

Review Features

municipal software & public works software

ShareNet Municipal Software Features

Request Demo

What Our Clients Say

Latest News & Resources

Case Study

City of Philadelphia Neighborhood Liason Program

Who knows better than the citizens living in a neighborhood what the real day-to-day problems are? From minor everyday issues to larger community incidents the City of Philadelphia knew that engaging its citizens to join in the dialogue of reporting concerns would bring improvement to each neighborhood’s quality of life.

City Administration Reports

City Administrator & Council Reports & Dashboards.

City, Township and Village Administrators & Council Members need visibility into the work being performed, how departments are performing and be able to plan and budget more effectively. This brief video shows some reports and dashboards that help them do this.

Executive Brief

Computing in the Novo Cloud

The ‘Cloud’ has rolled in and by all accounts is here to stay, but is it really the magic bullet formost businesses and is it right for you? And are all clouds the same? Here’s what you need toknow about computing in the Cloud, and what sets the Novo Cloud apart from the rest.