The Novo Solutions ShareNet Municipal Operations Management system is a municipal management software system that helps City Managers, Public Works Directors, Utility Directors, Code Enforcement Officers and others manage and report on the day to day activities of their municipality.
Municipal Software – Operations Infographic
ShareNet Municipal Software Benefits
Increase visibility of work performed, deliver 24/7 citizen support and
keep the public informed with our powerful municipal software.
Is There a Better Way for Citizens to Communicate with their Local Government?
Provide a convenient way for citizens to submit issues to your municipality or county government with an easy to use Public Portal and Mobile App.
- Easy to use
- Accessible 24/7
- Automatic SMS Text or Email notifications when service requests are received and updated
Novo Solutions municipal software helps residents communicate with their city in a quick and easy way. With these requests automatically created in the Work Order system, city staff don’t have to sort through emails to see what needs to be done.
Think about how much more difficult it is to manage any-sized municipality without this kind of online system. With our municipal management software, everything you need to communicate with local citizens about service requests is all in one convenient portal.
How Can I Automate and Better Manage Requests?
Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.
- Manage any request from any device, anywhere
- Time saving built-in work flows including alerts or emails to trigger actions
- Share data with personnel from public works and other municpal departments
- Automated email notifications when requests are added or updated
With our versatile municipal software, requests can be managed from anywhere, any time. Built-in workflows automatically route requests based on category, or other criteria, saving time and reducing correspondence.
Cities and towns are nothing if their governments are disorganized and overwhelmed with requests and communications. From taking care of maintenance requests to keeping citizens happy, Novo Solutions has the software to fit your needs.
Is There a More Effective Way to Organize and Control Assets?
Create, access and update assets and work orders with our turn-key, cloud based asset management software.
- Convenient bar code scanning on smart phone or tablet
- Improved visibility by reporting on any asset, anywhere, any time
- Customizable forms, fields, record lists, email templates, and more
- Easy data migration from spreadsheets and other files
Local governments maintain capital-intensive assets. To reduce costs, it’s crucial to focus on asset maintenance and repairs, as well as tracking with regular assessments. Our adaptable municipal management software will simplify how you organize, utilize, and maintain assets and manage work orders.
We think you’ll find that seeing everything organized on our platform, from financial management to repair planning, will help you to make the best decisions for your municipality and become more efficient in the long run.
How Can I Improve Work Order Turnaround Times?
Make repairs faster by geo-tagging assets and work orders with their exact location and seeing them on a map.
- Convenient asset mapping and geo-tagged work orders with specific, pin-pointed location information
- Simplified equipment troubleshooting and expedited work orders because equipment and parts needed are listed on maintenance work orders
- Automated work order updates to stay informed of status, frequency, and resolutions
- Improved productivity and streamlined operations across municipal departments
Municipal software with advanced geolocation capabilities helps you manage, maintain, and deploy your assets more effectively. It tracks spending and provides informative reports to keep costs down and work running smoothly.
When you get your management system through Novo Solutions, you know you’re getting a platform built to help you manage your municipality with ease and efficiency.