Where Can I Find a Help Desk Software Tool That Grows with Our Workload?
Our cloud hosting environment can be changed quickly to increase server capacity as needed, and our automated work flows and robust tracking, sharing and reporting capabilities are fully customizable.
- Scalable system
- Flexible ticket input sources
- Automated, adaptable work flows
- Flexible, customizable forms, fields, email templates, charts, reports and more
Tailor the system to your needs. Forms can be customized by type of request, support tickets can be submitted from multiple sources, and automated work flows, including SLAs, scheduled tasks, departmental routing, and more can be defined by you.