MANAGE WORK ORDERS & PROJECTS
The NovoGov Operations Management is an easy to use, cloud based asset management software and work management software system that can be used in multiple departments such as Public Works, Utilities, Facilities, Fleet, IT, Cemeteries, Airports, Construction Sites and more. As a work order software system it can help you greatly improve your operations.
Track & Manage Work Orders
The NovoGov work order system allows you to track and manage work orders across multiple departments from a desktop or mobile device.
Maintenance Managers, Public Works and Utility Directors and IT Directors have a lot of assets for which they are responsible. And assets related to water, wastewater, streets, signs, parks, facilities, fleet, computers and others all need regular maintenance. The built in asset management software helps you easily associate work orders with assets.
You can improve productivity, automate preventative/scheduled maintenance work reminders, schedule management reports, and reduce operational costs with our highly flexible NovoGov web and mobile work order management software system.
Improved Productivity with
Work Order Software
Create, access, and update assets and work orders from your office or in the field with the NovoGov work request management software.
- Automate manual processes and eliminate things falling through the cracks
- Improve processes that affect performance with automated scheduling
- Simplify troubleshooting with accessible procedures, documents, and pictures
- Make smarter repair and replacement decisions by linking work orders and preventative maintenance tasks to assets and equipment
Our turn-key cloud-based software for work order management helps you easily capture troubleshooting, scheduling, maintenance, and setup information and share that knowledge to keep all stakeholders up to speed. Novo Solutions will help you stop bottlenecks, improve departmental communication, and automate complex tasks that improve productivity. See the NovoGov, On the ShareNet Platform, Work Order system in action.
Reduced Operational Costs
Being able to track work performed and report on information over time helps you identify areas for cost savings. Preventative Maintenance reduces operating and capital costs by extending the life of equipment and infrastructure assets. The improved productivity that comes with work order software reduces time spent managing, delegating, and overseeing work.
- Reduced equipment replacement by connecting work orders to assets to gain awareness of time and money spent on maintenance
- Fewer management hours required by tracking labor, requests, status, completion times, and more.
- Full labor and parts cost tracking across work orders
Our work order management system helps you maintain your assets, capture inventory and labor costs, and report on everything – so that you can make decisions with certainty and control operational costs.
Scalable & Adaptable
Our system will grow with you. NovoGov was built on the Novo ShareNet Platform which was designed to be a highly configurable information management platform. You can use the built-in designers and wizards to easily adapt the system to your changing needs.
- Scalable system
- Flexible architecture and adaptable cloud hosting environment
- Automated, adaptable workflows
- Flexible, customizable forms, fields, email templates, charts, reports, and more
Our work request management system allows you to tailor the software to your needs (or we can do this for you). Easily modify forms, record lists, fields, and email templates, attach documents or photos to your records, and customize your workflows for ultimate usability, scalability, and flexibility.
Better & Faster Reporting
with a Work Order System
Accurate and up-to-date information is the first key to great reporting. With NovoGov’s web and mobile capabilities, information can be updated in the office or out in the field. Updating work orders at the point of completion eliminates delayed updates and reduces errors. Powerful custom report and dashboard capabilities allow this information to be summarized in a variety of ways in real time.
- Accurate, up-to-date information
- Customized dashboards and reports
- Improved visibility by reporting on anything, anywhere, anytime
- Better, more informed decisions
Our work order software simplifies how you manage and report on work. Increased visibility helps you make better decisions and more effectively plan for the future.
Discover NovoGov Work Order Software
Would you like to spend more time completing work orders and less time going through paperwork? With Novo’s work order software, automate and simplify your work order processes.
- Streamline work order processes, and reduce paperwork.
- Easily access and manage work orders, eliminate manual tracking.
- Create new work orders quickly.
- Upload pictures and procedures to work orders.
- Staff can access their work orders on mobile devices.
- Automated notifications keep requesters informed in real-time.
- Simplify workflow management and focus on other tasks.
MULTI-DEPARTMENT WORK ORDER MANAGEMENT
NOVOGOV WORK ORDER SOFTWARE FEATURES
(Click a box to see a screenshot)
Quickly learn and begin tracking, sharing and reporting on information in more productive ways
Enable employees or customers to submit requests and receive notifications upon completion
Auto route requests to departments, automate notifications and create approval tasks
Track work order costs with related parts and labor hours, track FEMA related costs
Report on maintenance history, future cost projections, staff performance and more
Send information automatically back and forth between systems (ESRI, Fuel Systems, Finance, etc.).
View and update service requests, work orders, assets and job procedures while in the field
Flexible permission roles enable work order management across multiple departments
WHAT OUR CLIENTS SAY
Kim Keesler, Clerk/Treasurer
“Once our Public Works staff had a little practice, they found NovoGov to be very easy to use. Within just three days, they successfully cataloged Fire Hydrants, Water Valves, and Curb Inlets into the system, complete with asset details including geo-location and a picture. This marked a significant improvement over their previous reliance on paper maps, which necessitated return trips to the office. With NovoGov, they can now handle all tasks directly in the field which makes them much more efficient.”
Steve Blasko, Public Works Director
“What really stood out is that the team at Novo took the time to talk to us, explaining all you can do when you’re utilizing NovoGov. You’re not getting a cookie cutter mobile system when you buy Novo. They’re creating a system tailored to your needs. Their team sat down with every department and built a work order system specifically for them.”
Tina Cheek, Director of Parks and Recreation
“Our onboarding process with Novo went great here in Oxford. Several of our departments are using Novo Solutions, and so we’re able to have implementation meetings early on. We had a lot of conversations with the Novo team, got our questions answered quickly, and were given really good information on what the NovoGov product could do. And so far, everything is working exactly like we were told it would. Now we’re just really enjoying the system and know we can reach out to Novo with any questions, at any time.”
Stephanie, Public Works Administrative Assistant
“NovoGov has been instrumental in streamlining our Work Order Management process, ensuring prompt responses and accurate record keeping.”
Steven Pilcher, Director of Public Service
“The NovoGov Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”
Work Request Management Software
Are you ready to improve your local government work management processes? If so, we invite you to request a call with one of our knowledgeable consultants. We want to understand your needs to ensure we are a good fit for you. If it seems appropriate after this, we can schedule a NovoGov Work Order Software demo.