Where Can I Find a Customer Support Software Tool That Grows with Our Workload?
We can quickly increase server capacity as needed with our cloud hosting environment, and our automated work flows and robust tracking, sharing and reporting capabilities are fully customizable.
- Scalable system
- Multiple request input sources
- Automated, adaptable work flows
- Flexible, customizable forms, fields, email templates, charts, reports and more
With our customer service desk software, requests can be submitted via multiple sources, forms can be customized by type of request, and automated work flows, including SLAs, departmental routing and more can be defined by you.