What’s the best way to optimize my customer support operations?
We can help build customer satisfaction and resolve issues faster through better communication, reporting and request management processes, including our convenient customer portal.
- Streamline support operations and automate SLA trigger actions
- Improve communication and reporting with personalized dashboard
- Auto assign requests to the appropriate department for resolution
- Create flexible, customizable forms, fields, email templates, charts, reports and more
Customer requests can be submitted via multiple sources, forms can be customized by type of request, and automated work flows set upto help you serve your customers better.