Government Simplified with ShareNet

Track, share and report on municipal assets and manage citizen requests with the Novo ShareNet web and mobile Cloud Platform.

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Automate asset management and tracking, deliver 24/7 citizen support and
keep the public informed with our powerful municipal software.

How can I provide fast IT support for our employees?

Simplify your IT Operations to resolve issues faster and more efficiently on the ShareNet platform.

  • Create, track, share and update tickets for closed loop ticket resolution
  • Automate communication with users and improve reporting
  • Scalable system delivers automated workflows, streamlining ticket tracking
  • Save time with automatic email-to-ticket creation

Our cloud-based IT request software automates and optimizes your support operations, utilizing email templates, workflow automation, and email alerts to ensure your employees stay informed.

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What can help me keep track of all of my assets?

Track, share and report on any asset, always know their value, condition and location,  while maintaining  and utilizing them more effectively with the Novo ShareNet web and mobile cloud platform.

  • Better Organization & Control and improved visibility by reporting on any asset, anywhere, any time
  • Adaptable and scalable with customizable forms, fields, email templates, charts, reports and more
  • Improve asset utilization by knowing exactly which assets you have, where they are located and the status
  • Keep track of purchase information, asset maintenance schedules, their depreciated value, and more, so you can assess and maintain the lifespan and value of those assets.

Our asset management software allows you to easily modify forms, record lists, fields and email templates, attach documents or photos to your records, and tailor the system to keep track of all of your equipment.

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Is There a Better Way to Communicate with the Public?

Keep citizensup to date with a custom portal page that gives them instant access to city news, events, and more. It also allows them to easily submit and review requests online.

  • Increased visibility with the public facing portal
  • 24/7 web and mobile access
  • Simple to use citizen relationship management software
  • Fully searchable knowledge base

Our municipal software gives citizens around-the-clock access to the information they need, including a fully searchable knowledge base and communication portal.

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Latest News & Resources

Case Study

City of Philadelphia Neighborhood Liason Program

Who knows better than the citizens living in a neighborhood what the real day-to-day problems are? From minor everyday issues to larger community incidents the City of Philadelphia knew that engaging its citizens to join in the dialogue of reporting concerns would bring improvement to each neighborhood’s quality of life.

White Paper

Bringing Help Desk Software out of IT and into the work place.

Asking yourself the question “what do I track” opens the door to the possibility of streamlining processes used for tracking ordinary (and not so ordinary) things.  Just think of the benefits of automating the business process for managing whatever it is you are required to keep track of.  Check out many of the ways you can use a help desk system across multiple departments

Executive Brief

Computing in the Novo Cloud

The ‘Cloud’ has rolled in and by all accounts is here to stay, but is it really the magic bullet formost businesses and is it right for you? And are all clouds the same? Here’s what you need toknow about computing in the Cloud, and what sets the Novo Cloud apart from the rest.

SaaS versus Cloud Solutions?