Store, retrieve and share important organizational information with Novo Knowledge Base software, your centralized online repository.
We can help you give customers the answers they need, and resolve issues quickly and efficiently with our customer self-service Knowledge Base software.
Our online customer support resolves issues on demand and requires only a web browser to use and administer.
Store information for customer support, company intranet, employee training, document management and more with our secure knowledge management software.
Our Knowledge Base software is your secure, centralized information repository. You define what content is accessible by different groups of employees and customers.
Lower your operational costs with our knowledge management software, which reduces call volumes and allows existing support representatives to serve more customers.
Our self-serve Knowledge Base software improves customer support productivity and serves customers more efficiently while reducing costs.
We can help your employees acquire job knowledge faster, reducing training time and driving higher performance and job satisfaction.
Our Knowledge Base software not only gets employees up to speed faster, it also prevents knowledge from leaving when an employee transfers or leaves.
Easily edit and format content, add hyperlinks, upload images & videos
Upload file attachments – Microsoft Office & PDF files are searchable
Define unlimited security groups, user roles and End User Portals
Auto create approval tasks and notifications
Customize reports to see content by author, category and more
Full Text Search on all content – most relevant content displays first
Access your content from any mobile/tablet device
Search & display content in other applications or web sites