PUBLIC WORKS SOFTWARE

Easy to Use,
Affordable,
Public Works Software with Amazing Reporting

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PUBLIC WORKS
ASSET MANAGEMENT & WORK ORDER SOFTWARE

Not all government software for public works can handle the needs of multiple departments. Yet, having a single Public Works Software system in use by all departments can be very beneficial. Why settle for less when you can find a municipal software solution with the flexibility to handle the needs of multiple departments?

TRACK AND MAINTAIN ASSETS ACROSS
MULTIPLE DEPARTMENTS

A FLEXIBLE MUNICIPAL SOFTWARE SOLUTION

Novo Solutions understands that each Public Works department has their own unique set of needs. Take for example, Fleet Maintenance, Facilities Maintenance, and Street Maintenance each require Public Works Asset Management Software and Work Order Software. Fleet needs to track each vehicle’s make, model, and year and set up mileage and date based preventative maintenance. Ideally, they would also have odometer readings automatically logged from their fuel management system. On the other hand, Facilities needs to track buildings, HVAC systems, and other assets like Custodial and Maintenance work. Streets needs to see Work Orders on a map of their linear street segments. In many cases, a municipality ends up purchasing several different government software systems to best meet these needs. But, with our NovoGov software, you can have one public works software management system that is flexible enough to work for all of your departments.

Issues with Each Department Having Their Own Software:

  • Lack of consistent, centralized reporting
  • Difficulties managing multiple applications and vendor agreements
  • Information Silos
  • Staff having to learn multiple systems
  • Increased costs

NovoGov Public Works Software Features

(Click a box to see a screenshot)

Ease of Use

Quickly learn and begin tracking, sharing and reporting on information in more productive ways

Work Order Software that is Easy to Use

Mobile Access

View and update service requests, work orders, assets and job procedures while in the field

Access Work Orders on a Mobile Device

Cost Capture

Track work order costs with related parts and labor hours, track FEMA related costs

Capturing the Costs of a Work Order - Inventory

Reporting

Report on maintenance history, future cost projections, staff performance and more

Work Order Reporting

Integration

ESRI GIS, Fuel System and other integrations

ESRI GIS Integration

Citizen Portal

Enable citizens to submit requests and receive notifications upon completion

Citizen Portal and Mobile App for Submitting Citizen Requests

Work Flow

Auto route requests to departments, automate notifications and create approval tasks

Work Order Work Flow Automation

Security Roles

Limit what each department and user can do and the information they can access in the system

Work Order Management for Multiple Departments

PUBLIC WORKS SOFTWARE BENEFITS WITH NOVOGOV

Increase visibility of work performed, deliver 24/7 citizen support and
keep management informed with our powerful public works software.

Keep citizens, management, and council members up to date with real time access to assets, work order and project status.  The Novo Citizen Portal allows residents to easily submit requests online (with pictures and Geolocation).

  • Increased visibility with the public facing portal
  • 24/7 web and mobile access for citizens to submit issues
  • Knowledge base of troubleshooting tips available to staff
  • All work order data is accessible in one centralized location
  • Streamlined communication and processes resulting in better management

Novo Solutions public works software gives citizens and staff around-the-clock access to the information they need. See the Municipal Reports Demo for Managers.

A powerful application can help organize, manage, and distribute all work order submissions and help plan upcoming projects several years in the future.

  • All departments (roads, water, utilities, etc.) can manage their own projects, repairs and daily maintenance
  • Complicated, labor-intensive projects have a collaborative environment and instant access to work orders, locations, and more to eliminate bottlenecks
  • Easily share information, projects, schedules, performance, and updates with personnel from public works and other municipal departments
  • Provide an easier way to prioritize and track work orders and projects

With the best public works software, work orders and projects can be managed from anywhere, any time. Built-in workflows and a straightforward way to develop and track projects help manage and allocate the workforce and resources for jobs.  Watch a ShareNet Public Works Administration Demo Video.

Spreadsheet days are over, all asset information including buidings, property, equipment, signs, roads, storm drains, and more are accessible in one centralized robust public works program.

  • Convenient barcode scanning on smartphone or tablet
  • Improved historical visibility and asset reports ensure compliance with state and federal regulations
  • Easily view asset condition and prioritize maintenance, effectively reducing risks
  • Track costs associated with managing assets for budget planning

Local governments maintain capital-intensive assets and to reduce costs, it’s crucial to focus on asset maintenance and repairs, as well as tracking with regular assessments.  Our adaptable public works software will simplify how you organize, utilize, maintain, and manage asset maintenance and work orders.

Make repairs faster by tagging assets and work orders with their exact location and seeing them on a map.

  • Convenient asset mapping and geo-tagged work orders with specific, pinpointed location information
  • Simplified equipment troubleshooting and expedited work orders because equipment and parts needed are listed on maintenance work orders
  • Automated work order updates to stay informed of status, frequency, and resolutions
  • Improved productivity and streamlined operations across municipal departments

Public Works Software with advanced geolocation capabilities helps you manage, maintain and deploy your assets more effectively.  It tracks spending and provides informative reports to keep costs down and work running smoothly.  Also see our Municipal Software Page.

WHAT OUR CLIENTS SAY

Kim Keesler, Clerk/Treasurer

“Once our Public Works staff had a little practice, they found NovoGov to be very easy to use. Within just three days, they successfully cataloged Fire Hydrants, Water Valves, and Curb Inlets into the system, complete with asset details including geo-location and a picture. This marked a significant improvement over their previous reliance on paper maps, which necessitated return trips to the office. With NovoGov, they can now handle all tasks directly in the field which makes them much more efficient.”

Village of Almont, MI

Village of Almont, MI

Steve Blasko, Public Works Director

“What really stood out is that the team at Novo took the time to talk to us, explaining all you can do when you’re utilizing NovoGov. You’re not getting a cookie cutter mobile system when you buy Novo. They’re creating a system tailored to your needs. Their team sat down with every department and built a work order system specifically for them.”

City of Oxford, NC Logo

City of Oxford, NC

Steven Pilcher, Director of Public Service

“The NovoGov Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”

Village of Whitehouse, OH

 

 

Village of Whitehouse, OH

Gerry Vernon, Public Works Director

“The Public Works Department in the Town of Winter Park, CO needed a way to track calls for service from the public and log maintenance costs for its fleet. After much research, the system by Novo Solutions was selected. I have found the web-based interface very user-friendly, and the customer service provided by Rich Hunter has been exceptional. This solution is perfect to meet the department’s need to become more efficient and effective.”

Town of Winter Park, CO Logo

Town of Winter Park, CO

Tiffanie Salone, Public Works Office Coordinator

“NovoGov, on the ShareNet Platform, has been a great addition to our Public Works Department and is an integral part of our daily operations. Most of the Administrative staff and I use the NovoGov Requests application. I use the software to review and respond to external public requests, entering requests received via phone and from office visitors. The new request and editing functions are very user friendly and are highly beneficial in providing better customer service and response time.”

City of Miami Gardens, FL

City of Miami Gardens, FL

Customer Interview – Public Works Director, City of Oxford, NC

PUBLIC WORKS SOFTWARE
FOR MULTIPLE DEPARTMENTS

It can be a challenge looking for Public Works Software to work across multiple departments. The local government needs to ensure each department’s unique needs can be adequately met. Below are some of these considerations, and reasons why municipalities have chosen our NovoGov Public Works Software solution.

Needs in the Public Works Department:

  • Linear assets of street segments to display on a map 
  • Map of street related Work Orders to identify patterns of recurring street repairs 

  • Map/GIS layers of Right of Ways 
  • Work Orders 
  • Mowing schedules 

  • Signage fields (sign type, post type, etc.) 
  • Keeping track of details including the location for FEMA (in case signs blow away in a storm) 
  • Reflectivity tracking and sign replacement plan 

  • Park Assets such as ball fields, shelters, benches, etc. 
  • Facility use and payment tracking forms 
  • Mowing schedules 

  • Trash Cart Inventory and Repair 
  • Poly Cart Warranty tracking 
  • Geo Location of carts as assigned to residents 
  • Work orders for bulk item pickup 

  • Vehicle types with make, model, year, etc. 
  • PM Schedules 
  • Logging Fleet Odometer readings from a fuel management system 
  • Job cost reporting by department for maintenance performed on vehicles (i.e. Police Department) 

  • Job cost reporting by building. For instance, reporting on all maintenance costs for the City Hall building. 
  • Building inventory 
  • HVAC inventory and scheduled maintenance/custodial work 
  • Bar code scanning of equipment to lookup maintenance history 

Needs in the Utilities Department:

  • Pipes on a map 
  • Water Treatment assets 
  • Scheduled Pump, Valve, and other maintenance 
  • Fire Hydrant flushing schedules and history 
  • Logging & Reporting of readings – pressure, gallons, chlorine level, etc. 

  • Lift Stations on a map 
  • Pumps and other assets in a Lift Station 
  • Gravity and Pressurized pipes on a map 
  • Maintenance history on a map to identify patterns 

  • Pipes, ditches, and structures on a map 
  • Storm structure inspections 
  • Inspection/Maintenance schedules 
  • Street Sweeping schedules and tracking tons collected 
  • MS4 Reporting 

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