Customer Support Software

It seems like here at Novo Solutions we are always telling everyone how our software helps organizations ‘Do more with less’.   More tasks in less time – More information sharing with less fall through – More productivity with less manpower.  Well, this mindset seems to be the trend in businesses today.  Customer Support Business Solutions is the key to overcoming the current challenges. With recent economic challenges organizations across the globe have had to make [...]

Beware the Cost of Doing Nothing! Companies everywhere are having to save money in all areas just to survive.  Most often this involves cutting spending through reducing payroll, skimming budgets, and minimizing "non-essential" spending.  What constitutes "essential" versus "non-essential" spending may depend on what department you are in and who is making the decision.  IT spending must be tracked to avoid the consequences. Many times we see this at our own software business.  We are researched [...]