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The Novo Solutions Blog is a place to share our thoughts on best practices and industry news.

Disaster Recovery Documentation

Disaster Recovery Documentation & Record Keeping Proper disaster recovery documentation and record keeping is not only helpful in planning for and responding to disasters, it is also critical if you want to increase your chances of approval for FEMA or Insurance reimbursement requests. In this presentation/demo, we will take a look at how the NovoGov Operations Management System can simplify how you maintain and report on this information. Disaster Recovery Documentation is just a small [...]

April 2023

Novo Solutions exhibited at the Florida APWA Expo.  It was great seeing some of our Florida customers and helping other Florida municipal Public Works departments learn about how our ShareNet Municipal Operations Management system can help them optimize their operations.

July 2022

ShareNet 3.8 is Released!  The biggest change with this release is the new Form Designer.  This includes improved drag and drop capabilities (for fields, sections and buttons), improved Conditional Field Logic and Field Calculations.  This makes designing and editing forms even easier and faster than before.

More Than Just Asset Management Software For Cities and Counties

Today, our focus is on providing Asset Management Software for cities and counties with our NovoGov solution. NovoGov was built on the Novo ShareNet Platform and its origins were much broader than local government (keep reading and you will get the connection to the comic). When we were shaping the vision for our Novo ShareNet Platform back in 2007, we wanted it to be a highly flexible and easy to use web and mobile [...]

Service Work Order Software – Optimizing Customer Service

The days of managing workflows on paper are gone. However, if you’re in a service-based industry, your service work order procedure could probably use a bit of work. Many companies don’t have a service work order software system in place to receive, categorize, manage, track and invoice work orders. Requests may fall through the cracks, getting deleted in an email inbox or misplaced in a pile of paper documents. Inquiries that make it through could [...]

November 2021

ShareNet 3.7 is Released! This update includes enhancements to the ShareNet Calendar - to optimize scheduling and re-arranging the schedules of work orders; GIS/Mapping Improvements - allowing users to improve productivity using the map; Multi-Lingual Improvements - allowing the system to be used in different languages; Work Flow Enhancements - including a new GeoFencing capability; List View Enhancements - with more flexibility with date filters; Data Import - now has the ability to perform record [...]

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