Public Works Archives

Tiffanie Salone, Public Works Office Coordinator

“The ShareNet platform has been a great addition to our Public Works Department and is an integral part of our daily operations. Most of the Administrative staff and I use the ShareNet Requests application. I use the software to review and respond to external public requests, entering requests received via phone and from office visitors. The new request and editing functions are very user friendly and are highly beneficial in providing better customer service and [...]

Gerry Vernon, Public Works Director

“The Public Works Department in the Town of Winter Park, CO needed a way to track calls for service from the public and log maintenance costs for its fleet. After much research, the system by Novo Solutions was selected. I have found the web-based interface very user-friendly, and the customer service provided by Rich Hunter has been exceptional. This solution is perfect to meet the department's need to become more efficient and effective.”

Steven Pilcher, Director of Public Service

“The Novo ShareNet Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”

Steve Blasko, Public Works Director

“What really stood out is that the team at Novo took the time to talk to us, explaining all you can do when you're utilizing Share Net. You're not getting a cookie cutter mobile system when you buy Novo. They're creating a system tailored to your needs. Their team sat down with every department and built a work order system specifically for them.”

Kim Keesler, Clerk/Treasurer

"Once our Public Works staff had a little practice, they found ShareNet to be very easy to use. Within just three days, they successfully cataloged Fire Hydrants, Water Valves, and Curb Inlets into the system, complete with asset details including geo-location and a picture. This marked a significant improvement over their previous reliance on paper maps, which necessitated return trips to the office. With ShareNet, they can now handle all tasks directly in the field [...]