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“The NovoGov Municipal Software has really helped streamline processes, reduce costs, provide better metrics, and run a more efficient public service department, which in turns creates a better relationship between department staff and the customers served.”
"NovoGov has been instrumental in streamlining our Work Order Management process, ensuring prompt responses and accurate record keeping."
“Our onboarding process with Novo went great here in Oxford. Several of our departments are using Novo Solutions, and so we're able to have implementation meetings early on. We had a lot of conversations with the Novo team, got our questions answered quickly, and were given really good information on what the NovoGov product could do. And so far, everything is working exactly like we were told it would. Now we're just really enjoying the [...]
“What really stood out is that the team at Novo took the time to talk to us, explaining all you can do when you're utilizing NovoGov. You're not getting a cookie cutter mobile system when you buy Novo. They're creating a system tailored to your needs. Their team sat down with every department and built a work order system specifically for them.”
"Once our Public Works staff had a little practice, they found NovoGov to be very easy to use. Within just three days, they successfully cataloged Fire Hydrants, Water Valves, and Curb Inlets into the system, complete with asset details including geo-location and a picture. This marked a significant improvement over their previous reliance on paper maps, which necessitated return trips to the office. With NovoGov, they can now handle all tasks directly in the field [...]