mmortgan

About Miguel Mortgan

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So far Miguel Mortgan has created 33 blog entries.

2026 Guide: Evaluating Municipal Software Vendor Cybersecurity Posture

In an era of escalating cyber threats against local governments, learning how to evaluate the cybersecurity posture of municipal software vendors is essential for protecting citizen data, critical infrastructure, and public trust. Municipalities increasingly depend on specialized SaaS platforms for asset management, work orders, GIS integration, and citizen portals—systems that, if compromised, can disrupt essential services like road maintenance, water utilities, and emergency response for days or weeks. Recent trends [...]

Risk Management Strategies for Public Works in 2026

As public works departments nationwide grapple with aging infrastructure, intensifying climate events, and sophisticated cyber threats, risk management strategies for public works in 2026 have become essential for municipal survival and service excellence. Public works administrators, IT managers, and municipal leaders face a perfect storm: the American Society of Civil Engineers (ASCE) 2025 Report Card gave U.S. infrastructure an overall “C” — the highest ever — yet stormwater, transit, and [...]

How to Train Non-Technical Staff on Municipal Software

Public works departments across cities, counties, and townships rely on efficient operations to maintain roads, manage fleets, respond to citizen requests, and track critical infrastructure. Yet many teams still struggle with paper logs, fragmented spreadsheets, and manual processes that lead to errors, delays, and lost productivity. If you are a public works administrator, municipal IT manager, or department director searching for how to train non-technical staff on municipal software, this [...]

What Asset Fields Should Municipalities Track?

Municipalities manage billions in infrastructure—from aging roads and water mains to fleet vehicles and public facilities. Yet many still rely on spreadsheets or siloed records, leading to unexpected failures, budget overruns, and compliance headaches. If you’re asking what asset fields should municipalities track, you’re already ahead of the curve. Tracking the right data points transforms reactive firefighting into proactive, cost-effective stewardship of public resources. In this comprehensive guide, we break [...]

How to Migrate Legacy Data: Public Works Guide 2026

Legacy data migration is one of the biggest hurdles facing public works administrators and municipal IT managers today. Outdated spreadsheets, fragmented databases, and aging on-premise systems hold critical information about assets, work orders, fleet maintenance, and citizen requests—yet they create silos, errors, and compliance risks that slow down operations and inflate costs. If your department is still relying on legacy systems to track streets, sewers, parks, or vehicles, you’re not [...]

What Municipal Reports Should Show in 2026

Public works administrators and municipal IT managers face mounting pressure to deliver transparent, data-driven decisions amid tight budgets, aging infrastructure, and rising citizen expectations. In this environment, what municipal reports should show is no longer optional—it’s the foundation of effective operations. Modern public works software must deliver real-time visibility into assets, work orders, fleets, compliance, and costs to help teams prevent failures, optimize resources, and justify funding to councils and [...]

Why Data Governance Matters for Public Works 2026

Public works administrators and municipal leaders face mounting pressure to deliver reliable infrastructure, transparent services, and compliant operations—all while managing tight budgets and rising citizen expectations. One critical yet often overlooked factor driving success is data governance. In an era of GIS mapping, real-time work orders, asset tracking, and regulatory scrutiny, why data governance matters has never been clearer: it turns fragmented municipal data into a strategic asset that powers [...]

When to Replace Legacy Government Systems in 2026

Public works administrators and municipal IT managers know the frustration all too well: outdated systems that once powered daily operations now drain budgets, create security headaches, and slow down critical services. When to replace legacy government systems is no longer a theoretical question—it’s a pressing operational reality for cities, counties, and utilities facing rising costs, regulatory demands, and citizen expectations for modern service delivery. In 2026, U.S. government agencies still [...]

How to Clean Up Asset Records | Municipal Guide 2026

In an era of shrinking budgets and rising citizen expectations, messy asset records are silently draining municipal resources. Public works teams waste hours hunting for outdated spreadsheets, duplicate entries lead to over-purchasing parts, and inaccurate condition data delays critical repairs on roads, water mains, and fleet vehicles. If your municipality still relies on fragmented Excel files or legacy systems for tracking infrastructure, it’s time to act. Learning how to clean [...]

How to Build an Asset Register: Step-by-Step Guide for Municipalities

In today’s resource-strapped municipal environment, public works administrators face mounting pressure to manage aging infrastructure, justify budgets, and extend the life of every asset—from fleet vehicles and water mains to parks equipment and stormwater systems. A well-built asset register is the foundation of effective asset management. It provides a single source of truth for tracking what you own, where it is, its condition, and its true cost of ownership. Whether [...]

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