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Articles related to Knowledge Base Software by Novo Solutions. These articles will explore the benefits of self-service portals, document management, and internal knowledge sharing. Learn how a well-structured knowledge base can reduce support costs, empower users with on-demand information, and enhance organizational efficiency.
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Well, here we are - another Christmas passed and making plans for 2010. This last year and decade have certainly passed quickly. Seems like we were just working our way through Y2K concerns - now we have seen the rise of a new expression of relating (Social Media), phones that can do amazing things (and virtually everybody has a cell phone now), affordable electronics boasting incredible advances, and the ability to find most anything on [...]
I read an interesting article about organizations struggling with the current economy and the impact it is having on their workforce. We see it happening all around us. Experienced workers who carry the highest cost burden are shed to stabilize the financial health of the company. But as these workers walk out the door, so does much of the intellectual capital of the enterprise. What can companies to mitigate the blow? We speak to organizations [...]
Novo Solutions helps you get in the cloud. Social Networking tools are here to stay. The question is, are you taking advantage of their power with your existing applications. Whether it is facebook, flickr, a blog feed, tweets from twitter, YouTube or even customized maps, Novo Solutions embraces this technology in our Knowledge Base and helps you share this information with those that need it. Novo Solutions Knowledge Base allows you to use many social [...]