municipal software Archives

Top 4 Trends Impacting Public Works Operations in 2025

Public Works Operations are essential for maintaining municipal infrastructure, delivering critical services, and ensuring community safety. However, Public Works Directors and administrators face significant challenges that impact efficiency and service quality. From staffing shortages to aging infrastructure, these issues require innovative solutions, such as modern software tools, to streamline operations. This article explores four key trends affecting Public Works Operations, offering actionable insights for directors and administrators seeking to address them. 1. [...]

Public Works, Asset Management|

Work Order System – Metrics you Need to Measure

How do you provide your municipality with a summary of complete or incomplete maintenance activities? A work order system should allow you to show the status of ongoing work, such as work orders closed in the last three months and the costs associated? The only way I see having effective work order metrics is through accurate data. So, you’ve heard of work order metrics, but what exactly are you supposed to measure with a work order [...]

Work Order Management|

The Best 50+ Municipal Websites for Officials & Administrators

Municipal Websites Last Update (1/22/18) App for Everything Municipalities are constantly growing and changing. Sometimes that’s a good thing and other times, not so much. Do you ever scratch your head and wonder what it would take to be more productive and innovative? I know I’m always looking for better ways to manage my tasks and time. Perhaps that’s because there is an app for nearly everything I do. I even have an app that [...]

Public Works|

6 Ways to Simplify Local Government Asset Management

What are municipal assets? These are assets that provide services to your community such as streets, water, waste water and stormwater infrastructure. Municipal assets (or any county, state or province assets) provide essential, non-essential, and supplementary services to the community. It's important to simplify with a local government asset management system. Local governments (which can also include any public sector or other public institutions) maintain capital-intensive assets, with water and sewer systems as just [...]

Asset Management|

City Government Software – Results for City Managers

Today’s city managers are tasked with budgeting around an infrastructure that has limited capacity for growth, making it a challenge to address the changing needs of the community. Effectively implementing even simple changes requires the documentation, tracking, and measurement of work performance against operational standards to determine the information needed to manage a well-organized government. To that end, city managers and council members need visibility into factors such as labor, materials, and contracted work, that [...]

Public Works|

Municipal Asset Management Software: Empowering Communities of All Sizes

Small towns and big cities manage public assets like roads, water systems, and buildings. Municipal asset management software transforms this task. For example, it replaces spreadsheets and paper logs with digital tools. These tools save time, cut costs, and keep infrastructure running smoothly. Let’s explore how these systems work, why every municipality needs them, and their key features for public works teams. What is Municipal Asset Management? Municipalities track and maintain public [...]

Asset Management|

Government Cloud Computing – It’s for You Too!

Could You Use Government Cloud Computing Institutions, such as government and banking have typically steered clear of cloud computing because of their need to ensure maximum levels of data security. But advances in protective safeguards are allowing more organizations to adopt the benefits of Cloud computing. Government cloud computing is no longer a may be possible, it is a must be possible. What's the big deal with government cloud computing for Municipalities? Flexibility: you don't [...]

Mobile & Cloud Solutions|

Novo Solutions & Public Stuff — Boost Philly 311 Citizen Call Center

Citizen Relationship Management Portal Like peanut butter and jelly, some things that are great individually are even better joined together; that is the case when Novo Solutions and Public Stuff came together with Citizen Relationship Management to help enhance city 311 services for the citizens of Philadelphia. The City of Philadelphia currently (2012) uses the Novo Citizen Relationship Management Software to track issues in their Philly 311 citizen services program. It is a great tool [...]

Customer Support Software|

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