municipal software Archives

Top 4 Trends Causing Public Works Operations to Struggle

1. Public Works Leads are Continuously Asked to do More with Less In municipal management the "do more with less" trend has been in place for years, but the pandemic significantly escalated it. Many Public Works 0perations are short-staffed, and the challenges of hiring and retaining new staff is formidable. As a result, many operations are having to increase pay rates, for starting workers and long-term staff, furthering cuts into operating budgets. At the same [...]

Public Works|

Work Order System – Metrics you Need to Measure

How do you provide your municipality with a summary of complete or incomplete maintenance activities? A work order system should allow you to show the status of ongoing work, such as work orders closed in the last three months and the costs associated? The only way I see having effective work order metrics is through accurate data. So, you’ve heard of work order metrics, but what exactly are you supposed to measure with a work order [...]

Work Order Management|

The Best 50+ Municipal Websites for Officials & Administrators

Municipal Websites Last Update (1/22/18) App for Everything Municipalities are constantly growing and changing. Sometimes that’s a good thing and other times, not so much. Do you ever scratch your head and wonder what it would take to be more productive and innovative? I know I’m always looking for better ways to manage my tasks and time. Perhaps that’s because there is an app for nearly everything I do. I even have an app that [...]

Public Works|

6 Ways to Simplify Local Government Asset Management

What are municipal assets? These are assets that provide services to your community such as streets, water, waste water and stormwater infrastructure. Municipal assets (or any county, state or province assets) provide essential, non-essential, and supplementary services to the community. It's important to simplify with a local government asset management system. Local governments (which can also include any public sector or other public institutions) maintain capital-intensive assets, with water and sewer systems as just [...]

Asset Management|

20 Reasons Municipal Government Software Makes Life Easier

Knowledge and information are akin to having money in the bank, and likewise, municipal government software keeps knowledge and information accurate and useful. Because you reduce costs by utilizing lessons learned and documenting best practices. Having access to municipal software solutions can be a challenge; especially with local government software. Many of us know a person who seems to have all the answers, or if they don’t have them, they will find them. They always [...]

Knowledge Base Software|

City Government Software – Results for City Managers

Today’s city managers are tasked with budgeting around an infrastructure that has limited capacity for growth, making it a challenge to address the changing needs of the community. Effectively implementing even simple changes requires the documentation, tracking, and measurement of work performance against operational standards to determine the information needed to manage a well-organized government. To that end, city managers and council members need visibility into factors such as labor, materials, and contracted work, that [...]

Public Works|

Municipal Asset Management Software – It’s Not Just For Large Municipalities

Large and small municipalities alike share common citizen issues. Providing services, ensuring safety, and promoting sound communication is essential to a healthy public works operation. But keeping up with municipal work orders can be challenging for small and mid-size cities that may have the same management issues but not the same budget as larger cities. Fortunately, Municipal Asset Management Software such as the ShareNet Municipal Operations Management system can be provided as a Cloud-based solution. [...]

Asset Management|

Government Cloud Computing – It’s for You Too!

Could You Use Government Cloud Computing Institutions, such as government and banking have typically steered clear of cloud computing because of their need to ensure maximum levels of data security. But advances in protective safeguards are allowing more organizations to adopt the benefits of Cloud computing. Government cloud computing is no longer a may be possible, it is a must be possible. What's the big deal with government cloud computing for Municipalities? Flexibility: you don't [...]

Mobile & Cloud Solutions|

Novo Solutions & Public Stuff — Boost Philly 311 Citizen Call Center

Citizen Relationship Management Portal Like peanut butter and jelly, some things that are great individually are even better joined together; that is the case when Novo Solutions and Public Stuff came together with Citizen Relationship Management to help enhance city 311 services for the citizens of Philadelphia. The City of Philadelphia currently (2012) uses the Novo Citizen Relationship Management Software to track issues in their Philly 311 citizen services program. It is a great tool [...]

Customer Support Software|

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