Work Order Management

The days of managing workflows on paper are gone. However, if you’re in a service-based industry, your service work order procedure could probably use a bit of work. Many companies don’t have a service work order software system in place to receive, categorize, manage, track and invoice work orders. Requests may fall through the cracks, getting deleted in an email inbox or misplaced in a pile of paper documents. Inquiries that make it through could [...]

Are you a Director for the Water Department? Are you in need of an effective system that keeps records of your workflow processes and operational assets? Here at Novo Solutions, one of the software solutions we develop is Water Management Software. We are looking to provide you with optimal solutions that suit your every need. With ShareNet's Water Management System, we want to deliver unmatched flexibility to fulfill your needs daily. Unfortunately, inefficient systems plague [...]

The public works of a city or small town are more important than most people realize in their daily lives. Municipal centers have a lot of moving parts that managers need to oversee at all times. As a result, water pipes can break, street signs can malfunction, maintenance costs can add up, and valuable assets can be down for prolonged periods, wasting a lot of time and money. There is a solution, however; a municipal [...]

  Many people rely on park trails to get outside and stay active. Parks and park trails are essential parts of many communities, but they need regular park trail maintenance to continue to be usable. Park trails need to be safe and enjoyable for community members to benefit from, so ensuring they’re maintained is an important job. Maintaining park trails to the required level can become a lot of work to manage, but fortunately, park [...]

While managing large municipality projects, Municipal Public Works and Utility Directors are responsible for vast amounts of infrastructure assets. For example, parks, street signs, waterworks, and several other assets fall under their charge. These resources all require regular maintenance and each maintenance job requires a separate work order. Fortunately, individuals and teams can utilize work order management software to manage and track it all. There are numerous benefits to this type of software, but before [...]

Municipalities are working hard to minimize residents' exposure to the  COVID19 virus.  Sanitizing has now been added to their list of daily tasks. BTW: New York City has provided a concise document (COVID-19: General Guidance for Cleaning and Disinfecting for Non-Health Care Settings) that gives some really good guidance for sanitizing. This task of sanitizing often falls on Public Works staff to complete.  Not only does this increase their workload, but there is the added [...]

Many Public Works and Utilities staff we have spoken with during this COVID19 crisis are staggering work days and only performing critical maintenance. Those with manual, paper processes for tracking Work Orders (including sticky notes and white boards) have resulted to emailing Work Orders to staff members. While this provides initial notification of work to be done, emails can quickly stack up and get lost in an inbox. Recommendations for Work Order Management at Home: [...]