Knowledge Base software has been around for awhile now, but if you have not jumped on board yet this is the time. A knowledge base is a great tool for managing internal and external information. Businesses large and small benefit from having a centralized place to store important data.
Internally you can store important company documentation essential to managing your business. Company policies, employee training manuals, best practices and other important information can be stored for easy retrieval.
Externally you can incorporate the knowledge base into your website so visitors can search for their own answers. Customizable permission settings allow you to set security settings so you determine ‘who’ can see ‘what’ information.
So how are you storing information now? In a file cabinet? In employees heads? A knowledge base is an affordable solution that is easy to use and will grow as your needs grow.
Contact us to learn more about the Novo Knowledge base and request your free trial!