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Without potentially leaking information to our competition, I’m compelled to say ‘there’s some exciting stuff going on down at Novo.' I’d like to involve you with it by sharing my experiences and I encourage you to interact with this content as much as you would like. This week, let’s talk web design. You know … as in corporate web design. The sites we all visit daily to conduct the business of our lives, perform the work [...]
One of the issues near to our hearts here at Novo Solutions is the problem of modern day slavery. As a thriving business in the western world it is hard to imagine that this goes on in the US and around the globe. While this is a huge problem – we can all do something to make a difference. Here is a list of resources and organizations if you would like to learn more about [...]
Many small businesses today think that asset management software is only for large organizations with thousands of assets. Well, think again! Small businesses can benefit from tracking solutions that manage company assets. Small businesses have the same business management needs as large companies – just on a smaller scale. They have: Office furniture – desks, chairs, misc. furniture Office equipment – computers, monitors, printers, telephones Assigned technology– laptops, cell phones, blackberry’s, notepads Other – smart [...]
With so many help desk solutions on the market these days, it is essential to make a requirements list before beginning research. Some considerations are: Deployment Options: Help desk solutions comes in multiple deployment options. You should consider all of the costs when deciding which option is best for you. Hosted: Sometimes called ‘cloud computing’, the software is hosted on the vendors server. Licensed Purchased: you purchase and own the software – it is housed [...]
Knowledge Management The information age has changed the world of communication. Just remember, it wasn’t that long ago that if you wanted to know something you had to pick up the telephone and call someone – hoping to reach them. Now with the Internet you can communicate with friends, co-workers, and businesses – all from the convenience of your desktop, laptop, or mobile device. This new technology has created words we never had before; knowledge [...]
Challenges of using excel spreadsheets instead of Web Based Asset Management Software The sheer volume of data - as the number of assets maintained increases and regulations change the amount of information being tracked rises. Maintaining these large asset spreadsheets can be difficult and full of errors. If everyone has access to your excel spreadsheet, data can easily be lost or changed in error. It's important to have levels of user permissions and know who and [...]
There has been an explosion in mobile applications for mobile devices over the past few years. Spearheading this assault on the minds and pocketbooks of mobile users are a myriad of apps for managing most aspects of one’s personal life. Personal apps run the gamut from those enabling the purchase of movie tickets, social networking, GPS navigation, managing multimedia, and much more. While this explosion has undoubtedly occurred on the personal side of mobile device [...]
Whether you call it ‘Cloud Computing’ or ‘SaaS’, both Fortune500 companies and market analysts have praised a hosted solution as a great way to manage internal IT functions. Gartner named cloud computing as one of their Top 10 Strategic Technologies for 2010. They define this list as being technologies that have potential for significant impact on the enterprise for the next three years: “These technologies impact the organization’s long-term plans, programs and imitates. They may be [...]
With the economy still suffering, many businesses are having to continue to maintain and grow operations with frozen budgets. This makes it especially difficult when resources are needed for vital equipment and software. Every day our sales staff gets calls from people searching for solutions to streamline their request processes. A number of those calls turn into customers – some may select another solution – but many find themselves halting their quest for software because they [...]
IT professionals today have high expectations with regard to the software tools they use to track and manage their customer issues. Almost everyone who is researching Help Desk software is looking for an application that has the most powerful feature set at the best price with the simplest software deployment options. Some providers of Help Desk software offer various software deployment options for their solutions. This means that there are additional options that need to [...]